Plans are intended for companies and sole traders. We do the work when you request it, and reviews, plans and training also count towards your plan hours. Response times apply on working days. Unused hours do not carry over to the next month. Extra hours are charged at an hourly rate of €100, less the discount for your company size, and only ever with your prior consent. Small companies receive a 10% discount, micro companies and startups 20%. We determine company size using the criteria in Article 55 of the Slovenian Companies Act (ZGD-1), applied by analogy to sole traders and to companies outside Slovenia. Startups are innovative young companies less than three years old, as assessed by us. With annual prepayment you receive an additional 10% discount, which can be combined with the company size discount. A prepaid plan cannot be cancelled before the end of the prepaid period and is not refundable. The notice period is 30 days. All prices are in euros (EUR). No VAT is charged under Article 94(1) ZDDV-1. Business clients in other EU Member States account for VAT under the reverse charge.